Nompie Mthombeni Dube | Application System Support

About Me

I currently work at Technetium as a Support Technician. Recently obtained Microsoft Certified: Power BI Data Analyst Associate Certificate, I hold an AWS Cloud Practitioner, Cisco Networking Certificate, CompTIA A+ Certificate, Microsoft Azure Administration Associate AZ-104, System Support certificate, National Security 4), Fiber Optic Certificate, Microsoft Azure Fundamental AZ-900, Microsoft Data Fundamentals DP-900. I am looking for opportunities that will allow me to grow as a Cloud Engineer, Support Technician, or SQL Developer.

Driving License: Category C1

Work Experience

Application Support Technician

Technetium

Johannesburg

Dec 2022 - Present

Proficient in SQL Server, utilizing query tools to write SELECT statements for multi-table data retrieval, data sorting, and filtering
Adept at using built-in functions, creating data groups, and aggregating results efficiently
Skilled in modifying data with Transact-SQL, including INSERT, UPDATE, DELETE, and MERGE operations
Experienced in barcode printing and RFID network maintenance
Led new client deployment initiatives with an emphasis on seamless integration
Provided daily customer support to enhance user experience and satisfaction
Conducted training and testing sessions to ensure optimal software utilization
Responsible for the creation and updates of training literature

Fibre Optic Technician

Openserve Contractor

Johannesburg

Feb 2017 - Oct 2021

Expertly install fibre optic telecommunication and data networks
Execute underground and underfloor fibre optic cabling with precision
Conduct thorough testing and perform fault diagnostics and repairs
Design, construct, and evaluate innovative fibre optic equipment
Engage directly with customers through various communication channels
Meticulously document detailed records for each project
Provide services in residential and business settings
Operate efficiently in diverse outdoor weather conditions

ADSL Technician

Bytes Technology Group

Johannesburg

Oct 2015 - Feb 2017

Install, test, and maintain high-speed internet equipment
Drill holes and assist with fiber optic cabling
Connect wiring and cables to terminals
Run diagnostic tests on equipment
Troubleshoot network issues
Provide technical support to customers
Complete service documentation

Education

Higher National Certificate: Azure Administrator (AZ-104)

T-Systems ICT Academy

Johannesburg

2023

Managed Azure identities and governance
Implemented and managed storage solutions
Deployed and managed Azure compute resources
Configured and managed virtual networking
Monitored and maintained Azure resources

Higher National Certificate: CompTIA A+

Boston City Campus

Johannesburg

2022

Proficient in identifying, using, and connecting hardware components and devices
Skilled in installing and supporting Windows OS, including command line and client support
Comprehensive understanding of Mac OS, Linux, and mobile operating systems
Expertise in troubleshooting PC and mobile device issues, with focus on application security support
Ability to explain network types and connections, including TCP/IP, WIFI, and SOHO

Higher National Diploma: IT Systems Support

Bytes People Solution

Johannesburg

2014

Ability to understand the role of technology in business context
Ability to create integrated technology-based communication systems
Ability to store, manage and retrieve data efficiently
Ability to ensure secure information systems
Ability to perform cost effectively in technology projects

Certifications

Microsoft Certified: Power BI Data Analyst Associate

Microsoft

AWS Cloud Practitioner

Amazon Web Services

Azure Administrator (AZ-104)

Microsoft

CompTIA A+

CompTIA

Microsoft Azure Fundamentals (AZ-900)

Microsoft

Microsoft Data Fundamentals (DP-900)

Microsoft

Skills

Technical Skills

SQL Server Transact-SQL Azure Administration AWS Cloud Power BI Barcode Printing RFID Systems

Networking

Fibre Optic Installation ADSL Network Maintenance TCP/IP WIFI SOHO Networks

Other

Hardware Support System Troubleshooting Customer Support Technical Documentation Training Project Deployment

References

Craig Jansen

Technetium

082 449 4192

Tshepo Malebane

Bytes People Solution

082 876 4371

Courses

T-Systems

Jan 2022 - Mar 2022

Boston College

Mar 2022 - Apr 2022

GirlCode

Jun 2022 - Aug 2022

Central Johannesburg College

Feb 2011 - Feb 2013

Microsoft: AZ-104

CompTIA A+ 220:1001-1002

AWS Cloud Practitioner

IT Essential and CCNA